In recognition of its exceptional customer service, UPMC Health Plan was named a Gold Stevie Award Winner in the Contact Center of the Year category at the ninth annual Stevie® Awards for Sales and Customer Service. In addition to the Gold Award for the Member Services Department, Anne Palmerine, associate vice president of customer engagement and enrollment services, was named a Silver Stevie Award Winner in the Contact Center Leader of the Year category. This year’s Stevie Awards competition evaluated more than 1,900 nominations from organizations of all sizes and in virtually every industry.
Making Health Care Better
The Alliance of Community Health Plans is a national leadership organization bringing together innovative health plans and provider groups that are among America’s best at delivering affordable, high-quality coverage and care. Our plans are shaping the future of health care - driving better health outcomes, building healthier communities and inspiring an entire industry to do better.