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ACHP Plans’ Approaches to Transgender Person Care

July 28, 2017 @ 4:30 pm - 5:30 pm

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  • Erica Metz, M.D. (pronouns: she, her, hers), Medical Director for Transgender Health, The Permanente Medical Group, Kaiser Permanente Northern California and Co-Director, Gender Pathways Clinic, Kaiser Permanente San Francisco
  • Alison Craig, M.D. (pronouns: she, her, hers), General Pediatrician and Chief of Staff, Group Health Cooperative of South Central Wisconsin
  • Jen McCoy (pronouns: she, her, hers), Marketing Communications Specialist, Group Health Cooperative of South Central Wisconsin

Where: ACHP’s online meeting center (WebEx), password “ACHP”

Please join us on Friday, July 28 at 4:30 p.m. ET to discuss how ACHP member plans are providing transgender person care. Dr. Erica Metz of Kaiser Permanente Northern California will share the evolution and operation of one of the most comprehensive programs for transgender person care in the United States. Kaiser Permanente Northern California now provides the full spectrum of gender affirming procedures, as well as transition-specific mental health and medical care.

Two members of the Group Health Cooperative of South Central Wisconsin (GHC-SCW) team, Dr. Alison Craig and Jen McCoy, will discuss the development of a multidisciplinary working group aimed at improving transgender person care across their organization. Under the umbrella of their Health Equity Strategic Plan and in collaboration with community organizations, the working group is building capacity within the electronic health record system, clinical services, staff training and welcoming environments. Dr. Craig and Rene Salazar, M.S., PMP, business strategy analyst at GHC-SCW, have been leading the plan’s efforts to close the healthcare gap for transgender individuals.

We encourage you to circulate the event invite to others on your team who would be interested in this discussion.

The log-in information is below. Please let us know if you have any questions. We are looking forward to a great discussion.


The event will be held in ACHP’s online training center at https://achp.webex.com. (Please plan to arrive in the training center 5 minutes early.) On the training center tab of the homepage, click “Join” to the right of the ACHP Plans’ Approaches to Transgender Person Care meeting title. You will be prompted to enter your name, email address and the meeting password, which is ACHP. The loading process may require you to install specific add-ins to your Web browser. To do this, right click the “Install” feature that is displayed on the top of your screen (below your tool bar). The installation will take a few minutes. After you are logged-in and have successfully installed the requirements, a screen will pop-up on your computer with the dial-in number and user ID needed to access the audio portion of the conference.

Note: Cisco has recently made some security enhancements to its WebEx application. If you are joining the meeting from a mobile device, you will need to upgrade the software (by downloading it from the app store) before being able to join the web conference.

To join the session by phone only, please call the number below and enter the access code.

US Toll Free: 1-855-797-9485
US Toll: 1-415-655-0002
Access Code: 641 358 476

If you have further questions related to Web conference participation, please call 202-785-2247


July 28, 2017
4:30 pm - 5:30 pm


Megan Knauss