Press Release

Independent Health Joins The Alliance of Community Health Plans

Independent Health, a top-performer on US News & World Report’s “Best Health Plans 2005” rankings, joins national Alliance of high-quality plans working for better health care 

WASHINGTON, DC – The Alliance of Community Health Plans (ACHP) today announced that Independent Health (Buffalo, NY), one of the highest-quality health plans in America according to US News & World Report’s “Best Health Plans 2005” rankings, is its newest member.

“We are delighted that one of the best plans in theUnited Stateshas joined us,” said Jack Ebeler, President and CEO of ACHP.  “Independent Health’s commitment to quality, innovation and better health care for its members and all Americans speaks volumes about this organization.  This addition greatly strengthens our Alliance.”

US News & World Report ranked Independent Health among the ten-best health plans in every product line – seventh in the nation in Medicare, fifth in commercial and ninth in Medicaid.  The rankings are based on clinical quality, member satisfaction and National Committee for Quality Assurance (NCQA) accreditation scores.

“ACHP isn’t a traditional trade association with a traditional trade association agenda,” said Michael Cropp, MD, MBA, President and CEO of Independent Health.  “ACHP is unique in that it provides us, and the other plan members, a forum to discuss challenges and opportunities with other outstanding organizations from around the country.  There is a great deal we can learn in our efforts for continuous improvement, and I believe there is a lot we can teach.  We’re excited to be part of a group whose aspirations for better quality health care align with our own.” 

Independent Health’s commercial and Medicare plans scored a perfect five stars on the “Access to Care” and “Overall Member Satisfaction” categories of US News & World Report’s “Best Health Plans 2005” rankings.  Its Medicaid plan received top billing for “Access to Care” and “Prevention.”

ACHP and its members developed the initial measures of health plan quality that are now administered by the independent NCQA and are the basis of US News & World Report’s “Best Health Plans 2005” quality rankings.  Today, ACHP develops interactive tools and other resources to help members assess the quality of care they provide and develop strategies to help promote even better performance.

With the addition of Independent Health, ACHP has 14 members representing every region of the country.  The Board of Directors Chair is Eric Schultz, President and CEO of Fallon Community Health Plan (Worcester,MA).


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About ACHP
ACHP is a leadership organization that brings together innovative health plans and provider organizations that are among America’s best at delivering affordable, high-quality coverage and care to their communities. Drawing on years of experience, members collaborate to identify problems, share information and work toward solutions to some of health care’s biggest challenges. Their work is the foundation for ACHP’s advocacy on behalf of better health care nationally.  More information is available at

About Independent Health
Founded in Amherst, N.Y. in 1980, Independent Health has grown to one of Western New York’s largest businesses – an organization with 800 employees serving more than 350,000 individuals locally, regionally and nationally.  The company has consistently been rated among the top health companies in the country for member satisfaction.