Results From a Patient-Centered Medical Home Pilot at UPMC Health Plan Hold Lessons for Broader Adoption of the Model

UPMC reports on the plan’s experience in its efforts to support primary care practices as they converted to patient-centered medical homes.

From 2008 through 2010, sites participating in the UPMC pilot achieved lower medical and pharmacy costs; more efficient service delivery, such as lower hospital admissions and readmissions and less use of hospital emergency departments; and a 160 percent return on the plan’s investment when compared with nonparticipating sites.