Patients With Diabetes Who Use Mail Order Pharmacy Are Less Likely to Visit Emergency Rooms

Patients with diabetes who received prescribed heart medications by mail were less likely to visit the emergency room than those who picked up prescriptions in person, according to a new Kaiser Permanente study published in the American Journal of Managed Care. This study is part of Kaiser Permanente’s ongoing efforts to understand how mail-order pharmacies can improve care. Previous studies led by the same researcher have shown that patients who use a mail-order pharmacy have significantly better medication adherence and cholesterol management.