Kaiser Permanente Rated Highest Again on California’s Annual Clinical Quality Report Card

For the sixth consecutive year, Kaiser Permanente is the only health plan in California to earn a 4-star rating – the highest possible score – for overall quality of care on the annual Healthcare Quality Report Card from the California Office of the Patient Advocate.

Kaiser Permanente in both northern and southern California also received 4 stars in the “Patients Rate their HMO” category, which measures members’ satisfaction with their total care and service. The annual report card provides California consumers with side-by-side comparisons of the largest health plans in the state, ranking them on several national “quality of care” and “member care experience” measures.