Kaiser Permanente Again ranks Highest in J.D. Power Member Satisfaction Study

Kaiser Permanente members in five geographic regions again rated the organization’s health plans highest in satisfaction in the J.D. Power 2014 U.S. Member Health Plan Study. For the seventh consecutive year, Kaiser Permanente has been rated highest by members in California and Colorado. For the sixth consecutive year, Kaiser Permanente has been rated highest in the Mid-Atlantic Region. For the fifth consecutive year, Kaiser Permanente has been rated highest in the South Atlantic Region. Kaiser Permanente has previously been rated highest in the Northwest Region.