Kaiser Permanente Ranks Highest in 2012 J.D. Power and Associates Employer Satisfaction Study for Second Year in a Row

Kaiser Permanente announced today that employers ranked the organization’s health plan the highest for two consecutive years among fully insured commercial health plans in the J.D. Power and Associates 2012 U.S. Employer Health Insurance Plan StudySM. The organization received high marks in key factors that affect employer satisfaction such as account servicing, problem resolution, program offerings, cost and employee plan service experience.