Hospital Readmissions Drop Under CDPHP, Albany Med Partnership

A partnership between CDPHP and Albany Medical Center that focuses on patient education, bedside support and coordination of care after discharge has reduced hospital readmissions by 40 percent in its first year. The health plan and hospital developed a program that allowed patients to meet with a CDPHP registered nurse case manager prior to leaving the hospital. The nurse case manager then follows up in the weeks ahead to ensure patients understand their discharge plan, adhere to medications prescribed and are able to make it to follow-up appointments.