|The J.D. Power Study measures satisfaction among members of 135 health plans in 18 regions throughout the United States by examining six key factors: coverage and benefits; provider choice; information and communication; claims processing; cost; and customer service. ACHP plans that ranked highest in their respective regions include AvMed, HealthPartners, Independent Health, Priority Health, SelectHealth, UPMC Health Plan and Kaiser Permanente.|
ACHP Board of Directors
In addition to its governance responsibilities, the board serves as an executive forum for discussing topics such as innovations relevant to a specific member organization or national health care policy.