Health Care Quality Accounting Metrics Need Improvement

Pat Courneya, M.D., medical director for HealthPartners, discusses the use of patient-reported outcomes (PROs) in clinical settings. Dr. Courneya states that HealthPartners recently began using PROs in a quality measurement and reward program, offering financial bonuses to physical therapists who achieve a high PRO score relative to resource use.

HealthPartners has also successfully used PROs as part of an innovative care model for managing patients with depression. This model of care has since garnered a Centers for Medicare and Medicaid Services Innovation Grant, aimed at spreading the model to five other states.