POSITION: OFFICE COORDINATOR
LOCATION: WASHINGTON, DC
The Alliance of Community Health Plans (ACHP) is a leadership organization that brings together innovative health plans and provider organizations that are among America’s best at delivering affordable, high-quality coverage and care to their communities. ACHP member organizations provide coverage and care for approximately 18 million Americans. Members collaborate to identify problems, share information and work toward solutions to some of health care’s biggest challenges. Their work is the foundation for ACHP’s advocacy on behalf of community-based and delivery-aligned health care that can yield better health care nationally. More information is available at www.achp.org.
The Office Coordinator is an integral member of ACHP’s team and plays a critical role in the coordination and oversight of the organization’s day-to-day operations and with promoting a collaborative and congenial work environment. The Coordinator serves as a key resource and is the primary point of contact for ensuring smooth office operations, including the coordination of cross-functional administrative operations and logistics. The Coordinator also oversees the organization’s contacts database, IT and telecommunications infrastructures, and provides accounting and human resources assistance.
- Coordinate and oversee the day-to-day office operations, including developing and implementing office best practices and the systems and processes to support efficient and effective office operations
- Provide key administrative coverage of ACHP’s office, including answering main telephone line, triaging mail and ordering supplies; provide back-up administrative support for other administrative team members on an as-needed basis
- Oversee the management of office facilities, serving as lead interface with building management and vendors
- Negotiate contracts for a variety of administrative services and infrastructure needs; develop budget estimates and justifications making sure that funds are used in accordance with the operating budget
- Oversee ACHP’s contacts database, information technology and telecommunications infrastructures. Troubleshoot issues and equipment malfunctions and work closely with vendors and repair technicians to resolve issues
- Handle various accounting and financial activities, including reconciling monthly AMEX bill; assisting with year-end closing and annual audit preparation; processing billing invoices, and handling bank deposit logistics and petty cash account
- Execute various human resources functions working directly with HR lead, including new employee recruitment and onboarding, and researching and administering employee benefits
- Organize various administrative logistics for staff meetings and ACHP hosted meetings with external constituents. Handle administrative logistics for member-related external meetings planned by meeting planner, including posting materials to ACHP’s website
- Ensure that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations
The Coordinator will be a resourceful, adaptable, and professionally mature individual with good judgment and solid administrative and office coordination skill sets. In addition, the incumbent should possess excellent oral and written communication skills; exemplary organizational and time management skills; and advanced skills with Microsoft Office Suite applications.
- Bachelor’s degree required
- Three to five years of progressively responsible work experience in an administrative/operations coordinator role, preferably in a not-for-profit environment
- Demonstrated leadership skills and ability to work well in a fast-paced and team-oriented work environment
- Excellent organization and time management skills, and experience handling multiple tasks/priorities to deadline with high degree of quality and accuracy
- Solid communication skills, oral, written and listening
- Strong analytical and problem-solving skills, and the ability to think independently and take initiative
- Ability to maintain a high level of confidentiality and use discretion
- Knowledge of federal, state and local labor laws
- Advanced proficiency in using MS Office applications (Word, Excel, PowerPoint and Outlook) and association database systems; familiarity with posting materials to a website